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Posted by in Business Coaching, Business Systems, Human Resources, Leadership, Uncategorized

What Would You Do? Workplace Policies

Over the past week a well known Ottawa company has been embroiled in controversy with some employees. The battle has made it to the local headlines and has caused debate around water coolers across the city. The issue is over tattoos and whether or not employees must keep them hidden from public view. The employees argue that it’s unfair to ask them to wear long-sleeved shirts during the hot summer weather. The company argues that their workplace policy clearly states that tattoos must be covered at all times and the employees agreed to do so when they were hired. It’s easy to argue both sides. In fact, when I ask entrepreneurs what they think, I hear support for both the company and the workers. Many business owners are at a loss as to how they would respond if faced with a similar issue. The conversation usually turns to workplace policies and how they should be implemented within a company’s culture. Do you have an employee manual? Does it clearly...

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Posted by in Business Coaching, Human Resources, Leadership, Uncategorized

Are YOU the People-Problem in Your Business?

Let’s be very clear.  Your business is much more than bricks and mortar.  The business is not just the systems and tools you use to get things done.  Your business is not just the products you have or the services you offer. The biggest success factor of any business is the people, doing the right job at the right time. Assuming this is true, (and I am writing the blog post so we will assume that for now) “WHY do we allow people-problems to go unaddressed?” At this point I can almost feel you squirming in your seat through the screen. You might be tempted to “stick your head back in the sand” and stop reading this post, but stay with me here.  People-problems do not have to be as uncomfortable as first imagined. Take a deep breath and let’s look at the situation.  Some of the most common people problems I have run into are: A salesperson that doesn’t bring in new business. The staff member that likes to bring personal drama...

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Posted by in Business Coaching, Business Effectiveness, Success

Position Yourself to Beat the Odds!

Are you… Running a successful business or is your business running you? Working too hard and earning too little? Spending too much time in your business and not enough with your family? Frustrated that you aren’t making the kind of progress you had hoped for? Anxious about taking time off because your business can’t run well without you? Unclear about how to take your business to the next level? If you answered “yes” to one or more of the preceding questions, you’re not alone. Business owners everywhere struggle with these and many other issues. They feel STUCK and don’t know how to overcome the obstacles that are holding them back. Others know what they need to do to move forward, but for one reason or another, find themselves unable to take the necessary steps. The reality is that the odds are stacked against business owners. Every year, thousands of businesses fail in Canada. Look at these statistics…   Small Business Stats in Canada: Largest number of new Canadian small...

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Posted by in Business Coaching, Business Effectiveness

Take your business to the NEXT LEVEL!

It’s time to take my business to the next level. Most business owners and professionals devote a lot of blood, sweat, and tears to building a successful company. They seek to offer quality products and services to the marketplace and to accomplish something significant in their community. In other words, they are trying to build something special. But let’s be honest. They also want to make more money and have more free time to spend with the ones they love, doing the things they are most passionate about. In most cases, the business is just a vehicle to help them get what they want out of life! To them, a successful business equals a more fulfilling life! As a result, growing their business is a top priority. Maybe you can relate. The problem? Most business owners and professionals just aren’t getting the results that they had hoped for! Many hit a plateau int their growth, and get stuck in their business-building efforts. Others experience incremental success, but with that...

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Posted by in Business Coaching, Business Effectiveness, Personal Effectiveness, Success, Vision

What’s Your Question?

Wouldn’t it be great to have all the answers? Imagine knowing everything there is to know about every subject. You’d be the life of every party, spouting out information whenever anyone asked anything. You’d also rule the business world with all your incredible knowledge about various business fundamentals. Yeah, it would be great. Or, would it? Socially, no one likes a know-it-all. Most people find it comical when someone acts like they have the answers to everything. The best example of a know-it-all would be Cliff Claven from the television series Cheers. (How’s this for feeling old? Cheers went off the air 20 years ago!) Cliff had an answer to every question… even if he made up most of them! In business, being a know-it-all can lead to irrelevancy. When you have all the answers, you end up doing things the same way you’ve always done them, even when those actions no longer work. The “business graveyard” is full of companies that were led by know-it-alls. True business innovation,...

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